FAQ
Questions, answered.
Do guests need an app?
No. Guests use a normal web page and their phone's regular texting.
Will guests see my personal number?
Only if you choose to show it. In Settings → Phone number you pick what guests see on your page and in your saved contact card: your personal mobile, your private texting number (optional add-on), or no number at all.
Can I text guests on the Guestality plan?
The Guestality plan doesn't include in-app texting. The optional Private Number add-on gives you a local number for texting guests inside Guestality: $9 one-time setup, then $6/month or $60/year paid in full. 200 text limit per month (texts sent and received both count). No automatic overage charges. Sending pauses at the limit; additional texts, if offered, require separately stated pricing and approval.
Does Guestality make reservations?
No. You book through your venue's usual process and record the result in Guestality.
Do I need a Twilio or payment account?
No. Guestality handles setup behind the scenes.
Can guests stop texts?
Yes. Replying STOP stops texts, and we honor it.